RECEPTION

Below you will find our Reception current vacancies, if you would like to apply simply click the apply now button and send us your details and CV, if you cannot see the role you are looking for please do contact us with your CV and we will do our very best to help you.

Patient Coordinator

Our client is looking to expand their Reception Team in Bristol and are keen to find a well-motivated person to join them. Flexibility, commitment and a positive approach are essential.

Customer service experience preferred, although attitude is more important than your background. Training is available to those looking to increase their skill levels; however, a high level of computer literacy is desirable.

  • Hours per week: Full time (covering shifts between 7.45am - 7.00pm) + occasional Saturday mornings (paid extra)
  • Salary: £18,330k  
  • Location: Bristol
  • Contract: Permanent

Summary:

To work as a member of the Reception Team to ensure the smooth running of reception, whilst taking a proactive role in maintaining an efficient and effective service to all patients.

Main Duties:

  • Opening and closing procedures
  • Taking calls, appointment booking and dealing with general enquiries
  • Checking-in and directing patients on arrival at the surgery
  • Processing repeat prescription requests
  • Taking and recording requests for home visits
  • Registering new patients and temporary residents
  • Tidy waiting room after morning and afternoon surgeries
  • Leave the reception area tidy and ready for incoming colleagues
  • Assist with scanning of medical post onto patient electronic records
  • Updating Patient details
  • Sending and receiving faxes
  • Liaise with outside agencies, ensuring all leaflets/posters within the surgery are up-to-date
  • Alert other team members to issues of quality and risk

Skills Required:

  • Ability to cope and work well in a busy and pressured environment
  • Ability to communicate effectively
  • Ability to maintain excellent customer service at all times
  • Ability to prioritise own workload

If you have a flexible and positive ‘can-do’ approach towards work and are customer focused and organised, then this may be the perfect role for you – please submit your CV today!

Reference: 216976

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