Travel Consultant
Our successful client, a multi-award-winning company, offers unique group tours, tailored travel, and cultural experiences across the globe. They are looking to expand their team and are seeking a customer focused Travel Consultant to work on a full-time permanent basis.
- Location: Bristol
- Contract: Permanent
- Hours: Full time
- Starting salary: £20,190-£22,360 per annum (depending on skills and experience), + unlimited sales related bonus (on target earnings £4k per annum)
- Potential salary after 3 years: £28k+ plus approximately £14k on target earnings
The Role:
Most of your time will be spent communicating with clients or Travel Agents over the phone, by email or in person, ensuring have the best possible holiday experience. The role is varied and requires both strong inter-personal and organisational skills, with an ability to handle a large variety of simultaneous tasks under tight deadlines.
Duties Include:
- Interacting with clients by telephone, email and in person
- Consulting with clients to identify their individual holiday requirements
- Creating high-quality tailor-made itineraries
- Conversion to sale of both tailor-made and small group tour enquiries
- Working to achieve individual and team sales targets
- Co-ordinating all aspects of the client booking, including reservations and delivery of trip
- Preparing client documents
- Delivering excellent customer service, exceeding client expectations at every stage
Skills Required:
- Highly motivated and well organised
- Previous customer service and/or sales experience
- Desire to achieve sales targets
- High level of productivity and accuracy
- Excellent written and verbal communication skills
- A passion for Japan as a travel destination and desire to help others discover the country
- Experience of living, working or travelling to Japan
- University/college undergraduate/bachelor’s degree (desirable)
You will be working in a vibrant office with a great team of employees – if you are seeking a varied, exciting and rewarding role then please submit your CV today.
Reference: 216980
Patient Coordinator
Our client is looking to expand their Reception Team in Bristol and are keen to find a well-motivated person to join them. Flexibility, commitment and a positive approach are essential.
Customer service experience preferred, although attitude is more important than your background. Training is available to those looking to increase their skill levels; however, a high level of computer literacy is desirable.
- Hours per week: Full time (covering shifts between 7.45am - 7.00pm) + occasional Saturday mornings (paid extra)
- Salary: £18,330k
- Location: Bristol
- Contract: Permanent
Summary:
To work as a member of the Reception Team to ensure the smooth running of reception, whilst taking a proactive role in maintaining an efficient and effective service to all patients.
Main Duties:
- Opening and closing procedures
- Taking calls, appointment booking and dealing with general enquiries
- Checking-in and directing patients on arrival at the surgery
- Processing repeat prescription requests
- Taking and recording requests for home visits
- Registering new patients and temporary residents
- Tidy waiting room after morning and afternoon surgeries
- Leave the reception area tidy and ready for incoming colleagues
- Assist with scanning of medical post onto patient electronic records
- Updating Patient details
- Sending and receiving faxes
- Liaise with outside agencies, ensuring all leaflets/posters within the surgery are up-to-date
- Alert other team members to issues of quality and risk
Skills Required:
- Ability to cope and work well in a busy and pressured environment
- Ability to communicate effectively
- Ability to maintain excellent customer service at all times
- Ability to prioritise own workload
If you have a flexible and positive ‘can-do’ approach towards work and are customer focused and organised, then this may be the perfect role for you – please submit your CV today!
Reference: 216976
Administration Coordinator
We are looking for a proactive and reliable Administration Coordinator to join our client’s successful office and to assist the Office Manager with the day to day administration and marketing tasks.
- Location: Bristol
- Hours: 9.00 - 6.00 Monday to Friday
- Contract: Permanent
- Salary: £18k (flexible dependent upon experience)
The role requires a hard-working individual with a positive attitude and the ability to work both under instruction and independently as the need arises. Previous experience working within the property industry is desirable, but not essential.
The role includes:
- Ensuring window presentations are current and up to date
- Preparing advertisements for entry into various editorials
- Maintaining the office webpages and microsites
- Assisting the Sales Team with administration
- Answering the phone, responding to emails, dealing with enquiries and taking messages
- Typing property descriptions and various other documents as required
- Uploading photos, checking paperwork and sending drafts for approval
- Raising sales invoices
- Ordering stationary, filing and any other task that is within this job scope
Candidates should have:
- Excellent time management skills including the ability to prioritise
- Excellent telephone manner
- Meticulous attention to detail
- A good knowledge of MS Office packages
You will be working in a vibrant office with a great team of employees. This is a fantastic opportunity to join a successful property company in Bristol with full training provided.
Reference: 216976
Property Manager
An exciting opportunity has arisen for a driven individual to join our client’s award winning, energetic and experienced lettings team in Bristol as a Property Manager.
Tasks include (but are not limited to):
- Pro-active and reactive maintenance
- Property inspections
- Organisation of safety certificates
- Relationship building with tenants and Landlords and much more
- Out of office appointments inspecting the condition of managed properties
- Property administration
- Checking in new Tenants and checking out vacating Tenants
Skills for the Property Manager role includes:
- Property management experience preferable
- An analytical person who can communicate well with Landlords and Tenants
- Ability to work closely within a team to ensure that you provide excellent customer service
- Strong organisational skills
- Attention to detail
- Quick learner who thrives on a fast paced and high-volume workload
- Driven and a real desire to succeed
- Genuine interest in property and people
- Full clean manual driving licence
Additional Information:
- Basic salary of £22K with a realistic OTE £26k
- Own car required with mileage paid – there will also be access to a company pool car
- 26 days’ annual leave + bank holidays
- Great company culture and values
- Plenty of first-class training and development resources
- The opportunity to learn from a highly skilled team
Working Hours: Monday to Friday 9.00am-6.30pm & 1 in 2 Saturday’s 9am-5pm (with lieu day in the week).
Office: Bristol
The right candidate does not need years and years of experience - with a can-do attitude, ability to close a deal, great attention to detail, and eagerness to learn...our client can teach the rest!
Reference: 216975
Sales Support Administrator
We are seeking a Sales Support Administrator to join our client’s team in Bristol on a full-time permanent basis.
The Role:
You will work within a team of up to 6 other Sales Support Administrators in a vibrant and exciting working environment. The Sales Support Team facilitate the booking of our client’s tailor-made holidays and create final travel documentation for their clients before departure.
Each Sales Support Administrator will make bookings for a variety of services included in their trips over the phone, by email and using online booking systems. You may also be asked to do research on behalf of Travel Consultants and to check availability/pricing if required. You will play a vital role in ensuring that documents are prepared in a timely fashion, accurately and using the most up-to-date information.
• Salary: From £19,150 per annum
• Location: Bristol
• Contract: Permanent
• Hours: Monday-Friday 9am-6pm with 1 hour for lunch
• Bonus: Annual discretionary performance-related bonus
Duties Include:
• Making bookings over the phone, by email or using online booking systems
• Carrying out research and translating for the Travel Consultants
• Checking pricing and availability where required
• Offering operational assistance with urgent customer support incidents for travelling clients where required
• Preparation and sending of final trip documents (Info-Pack) for our clients prior to their departure
• Create and quality check new resources for final documents
• Involvement in the ticketing of international flights
Skills Required:
• Experience travelling to Japan and/or speaking Japanese (highly desirable)
• Highly motivated and well organised
• Experience of providing administrative support in an office environment
• Proactive, organised and methodical
• Ability to work on own initiative and to tight timescales
• High level of productivity and accuracy
• Excellent written and verbal communication skills in English, IT skills and good with numbers
• University/college undergraduate/bachelor’s degree
You will be working in a vibrant office with a great team of employees. This is a fantastic opportunity to join a fun company in Bristol which offers a great career opportunities.
Reference: 216974
Vehicle Administrator
We are looking for a motivated and enthusiastic candidate to join our client’s team of Vehicle Administrators at their Head Office in Bristol.
- Working Hours: 8.30 am to 4.30 pm Monday to Friday
- Location: Bristol
- Salary: Up to £20,000k
This is a diverse and interesting role in which we would look to grow your experience over time.
Duties Include:
- Processing of all orders received
- Raising vehicle invoices
- Creating new and used car stock
- Registration of new vehicles
- Processing of invoices
- Ordering of vehicles
- Updating and maintaining accurate information logged on spreadsheets
- Updating and maintaining accurate data
- All aspects of administration including, filing, data input, emailing Managers, opening internal post bags
- Liaising with colleagues to solve problems
- Liaising with suppliers
Previous experience in a general administration role is necessary, as are accuracy and the ability to work with a team and to a deadline.
Previous experience in the Motor industry is not necessary as training will be given.
Many of our client’s employees have been with them for over ten years, starting in junior roles and progressing to senior level. This is a fantastic opportunity to become part of an award winning, forward-thinking company and join a dedicated and friendly team, where no day is ever the same.
Reference: 216973
Property Manager
An exciting opportunity has arisen for a driven individual to join our client’s award winning, energetic and experienced lettings team in Bristol.
Property Managers have responsibility for a portfolio of managed properties, tasks include:
- Reactive maintenance
- Property inspections
- Organisation of safety certificates
- Out of office appointments inspecting the condition of managed properties, checking in new tenants and checking out old tenants
- Relationship building with tenants and Landlords and much more ….
Essential Skills:
- Property management experience or experience of dealing with general public in face to face in a customer service role
- An analytical person who can communicate well
- Strong organisational skills
- Quick learner who thrives on attention to detail
- Driven and a real desire to succeed - ability to demonstrate initiative and self-motivation
- Genuine interest in property and people
- Full clean manual driving license is a must
- Enjoy an extremely fast paced and high-volume workload
Experience/Qualifications required:
- Previous property management experience desirable
- Membership of MARLA or ARLA desirable but full training is available
- Own car (mileage paid)
We are offering:
- Basic salary of £22K with a realistic OTE £27k
- Mileage paid – there will also be access to a company pool car
- 25 Days annual leave + bank holidays
- Great company culture and values
- Plenty of first-class training and development resources
- The opportunity to learn from a lively, highly skilled team
Working Hours: Monday to Friday 8.45am-6.00pm & 1 in 6 Saturday’s 9am-4pm (with lieu day in the week).
The right candidate does not need years and years of experience - with a can-do attitude, ability to close a deal, great attention to detail, and eagerness to learn...our client can teach the rest!
Reference: 216965
Lettings Negotiator
An exciting opportunity has arisen for a driven individual to join our client’s award winning, energetic and experienced lettings team in Bristol as a Lettings Negotiator.
Duties Include (but are not limited to):
- Generate, arrange and carry out viewings of properties to let
- Build and maintain long term relationships with Landlords
- Ensure all office systems/service standards are adhered to
The right candidate will be:
- Able to learn quickly, take responsibility and strive for success
- A dynamic, fun individual who thrives in a team and takes ownership of their own projects
- Someone who can build relationships with clients whilst also exploring new opportunities
We are offering:
- Basic salary of £18,000K with a realistic OTE £25,000-£27,000k
- Own car required with mileage paid – there will also be access to a company pool car
- 25 Days annual leave + bank holidays
- Great company culture and values
- Plenty of first-class training and development resources
- The opportunity to learn from a lively, highly skilled team
The right candidate does not need years and years of experience - with a can-do attitude, ability to close a deal, great attention to detail, and eagerness to learn...our client can teach the rest!
- Working Hours: Monday to Friday 09:00am-6.30pm & alternate Saturday’s 9am-5pm (with lieu day in the week).
- Office: Bristol
- Car and valid UK driving licence – Essential
This is a fantastic opportunity to start a successful career within the property industry while working for a highly successful company.
Reference: 216963
Personal Assistant to Managing Director
Our client, a successful manufacturing and distribution company in Somerset are seeking a Personal Assistant to provide effective and proactive PA and general administrative support to the Managing Director.
This is a varied and exciting role, suited to a hard-working candidate who has the attitude that no job is too small! Immediate start for the right candidate.
Location: Somerset
Contract: Temp to Perm
Hours: Full time, 40 hours pw
Salary: £25,000-£28,000k
Duties Include (but are not limited to):
• Diary management and booking meetings
• Dealing with correspondence via phone and email
• Preparing briefing materials
• Producing reports and documentation
• Minute taking
• Conducting research and analysis
• Ensuring action points from meetings are followed up
• Creating PowerPoint presentations for use in internal and external meetings, conferences, and other internal and customer-facing events
• Managing expenses and purchases
• Organising travel itineraries and logistics
• Assisting with sales administration and customer onboarding
• Other support as and when required
This list is not totally exhaustive, and the job holder will be expected to complete additional tasks as reasonably requested by the Managing Director.
Skills Required:
• Ability to multi-task and able to think proactively
• Ability to make autonomous decisions and know when to escalate an issue
• Superb administration and organisational skills
• Excellent interpersonal and relationship-building skills
• Must have good written and oral communication skills, able to tailor communications at different levels from day-to-day correspondence to board reports
• Able to manage sensitive and difficult situations
• Excellent working knowledge of MS Office- Word, Excel, PowerPoint
This is a fantastic chance to join a successful business and to become a valued member of their passionate team. If you are a proactive, positive and highly organised individual with a ‘can-do’ attitude then we want to hear from you!
Reference: 216957
We are seeking a numerate and customer focused Credit Management Clerk to join our clients expanding team in Bristol on a full time, permanent basis
Location: Bristol
Salary: £22,808k + Monthly bonus
Contract: Full time, permanent
Overall Objectives:
To ensure timely collection of cash receipts due from debtors.
To ensure customers invoice queries are resolved in line with our credit policy and department SLA’s.
To ensure that Credit Management procedures are maintained to a standard of excellence.
Key Tasks/Areas of Responsibility:
• Ensure debt is collected in line with procedure and monthly set targets
• Manage defaulting debtors to conclusion including suspension of services and preparation to legal action
• Take card payments over the telephone
• Month end cash forecasting
• Review with Team Leader daily/ weekly on outstanding balances and queries
• To record all communication with customers on the correct systems and ensure that system is maintained accurately
• Manage returned invoices sent by email and update systems with the correct contact details
• To investigate all invoice queries received and for necessary credit notes to be raised
• To notify customers of credit rejections
• Maintain call quality SLA of 80%
• To liaise with the Team Leaders, Managers, Sales and Depots on all issues of Credit Management
If you are numerate, target driven and enjoy delivering fantastic customer service and have experience within an office environment involving similar skills then please submit your CV today!
Reference: 216851
