A successful North Bristol business requires a confident individual to work as part of a busy and motivated team as an Accounts Coordinator.

Salary: £17,000-£18,000

Location: Bristol

Contract: Full time permanent

Main Duties include:
• Managing assigned business territory
• Providing administrative support to the Account Managers
• Maximising account value
• Actively seeking to increase the services offered to your portfolio
• Increasing the income generated in conjunction with the cross-sell and up-sell promotions
• Maintaining and developing relationships with existing customers through appropriate propositions, and relevant internal liaison
• To optimise quality of service, business growth and customer satisfaction, through effective communication - telephone, email, letter and occasional site visits
• Recording accurate response to all contacts made on business territory/client databases
• Processing sales orders accurately
• Ensuring all administration is completed to support the sales orders and aid efficient and accurate order despatch and invoicing
• Advising on forthcoming product developments and discussing special promotions
• Liaising with customers on order progression/stock availability/lead time
• Making accurate, rapid cost calculations, and providing customers with quotations

Person Specification:
• Great communication skills, both verbal and written
• Ability to prioritise workload
• Able to use your own initiative
• Ability to provide fantastic customer service
• Good organisational skills with a great eye for detail
• Proven experience from within a customer focussed role would be helpful

This is a varied and exciting role for someone looking to kick-start their career within a fast paced and positive workplace. If it sounds like the perfect role for you, apply today!

FACILITIES MANAGEMENT COORDINATOR

OBJECTIVE
Working with the Facilities Management Team to assist with the planning and co-ordination of all activities necessary regarding the administration and supervision across a managed portfolio of commercial property UK wide. Technical and service support to the Helpdesk, contract administration, service delivery and premises legislative compliance within the Facilities Management team based at the Bristol office.

GENERAL DESCRIPTION OF TASKS
 Operating and supporting the Helpdesk Function to liaise with tenants, clients and contractors over the progress of works and services
 Maintaining the department systems
 Procurement, Administration and Supervision of Facilities Service Contracts
 Assisting and chairing Contractor Meetings
 Administering and reporting on Key Performance Indicators both internally and externally
 Ensure premises legislative compliance obligations are met (Health & Safety and Environmental)
 Supply Chain administration
 Undertaking and reporting inspections of managed property
 Assisting with the administrative support of the property management function
 Quality Assurance Compliance
 Answer all unattended telephones within the department, deal with minor queries, take messages and log information as appropriate
 Ensure relevant departmental records are maintained and up to date

PERSONAL PROFILE
 Strong service ethic
 Excellent IT skills – Word, Excel, Outlook
 Good communication and inter-personal skills
 Excellent telephone manner
 Methodical approach with attention to detail
 Able to work on own initiative
 Confident and diplomatic
 Technically competent although not necessarily technically qualified
 Full UK Driving Licence required

HOURS OF WORK
9.00 am to 5.30 pm Monday to Friday with an hour for lunch (normally 1 pm to 2 pm).

SALARY- negotiable

This is a fantastic opportunity to work for a great company, if it sounds like the role for you, apply today!

Working for our successful client based in North Bristol, this is a role that is varied and fun, where no day is the same.

• Salary: £10,000-£15,0000
• Working Hours: Mon-Fri 9am-6pm and every other Saturday 9am-5pm with one day off the same week as working Saturday
• Commission: a % of the team’s monthly income over threshold. This would be approximately £200-£300 per month and introduced after a few months into the job
• 20 Days holiday
• Internal and external training programmes which can lead to recognised certificates within the industry

Duties include:
• Speaking with clients and taking messages
• Typing documents and letters
• Uploading information onto the website
• Preparing advertisements from templates
• Raising invoices
• Ordering stationary and general office duties

The job will be suitable for an individual who is very well organised, can deal with the public, has a full clean driving licence and is a good team player.

Candidates should have:
• Good prioritisation and time management skills
• Strong administration and customer service ability
• Attention to detail
• Working ability of MS office

Great team environment, good benefits and ongoing training is available, apply today!