Administration Assistant

DEPARTMENT Business Support Services

RESPONSIBLE TO Business Support Services Team Leader

The successful candidate will work as part of the Business Support Services team to provide the highest level of customer service and support. This includes, but is not limited to, the efficient and prompt answering of client queries, adhering to all company policies and procedures, file maintenance and file management, the opening and closing of matters, delivery and distribution of incoming and outgoing mail, copying, scanning and completing general administrative duties as required whilst maintaining a steady workflow.

Key responsibilities include:

Filing

-Return or add documents to existing client files
-Work with the practice management system to log and record documents
-Handle and administer closed files as requested
-Filing and file housekeeping, to include file opening and file closing procedure
-Understanding and processing of Wills and other principle documents
-Maintain all filing and work areas in a tidy and orderly manner
-Collect file and documents from client areas and return files to shelves


Mail

-Sort and distribute incoming, sort and stamp outgoing mail
-Record all incoming/outgoing special mail, messenger and courier companies
-Arrange all deliveries and collection times with mail, messenger and courier companies


Reprographics/Scanning

-Maintain equipment to a good working order and troubleshoot problems, place service calls when needed
-Prioritise jobs and run them to meet customer requirements and deadlines
-Provide photocopying and scanning as per customer instructions


Administrative

-Maintaining a busy and constant workflow through verbal or email communication
-Deal with any customer enquires in a prompt and efficient manner
-Anticipate customers' needs and offer assistance wherever possible
-Communicate with customers on any issues
-Follow and comply with the firms Best Practice way of working

 


Person specification:

-Excellent attention to detail, ability to retain high levels of concentration
-Good organisational skills / keeping track of data
-Must be able to type to a proficient level and be computer literate
-Excellent communication skills
-Strong customer focus
-Self-motivated & quick learning
-Flexible & enthusiastic team member
-Capable of taking initiative and developing solutions

 

 

 

Reference: 216395

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Temporary Receptionist

Temporary Receptionist required for our client based in Avonmouth. This is a vital role and one that the company rely on heavily to ensure all visitors are welcomed in a professional and courteous manor. The working week is Monday to Friday, 9am-5pm.

The post holder will be expected to perform general administrative duties and to provide administrative assistance to the Office Manager and Accounts Manager.

 

Main Responsibilities:
• Acting as first point of contact for telephone and email enquiries as well as visitors to the office
• Supporting departmental managers
• Taking responsibility for the upkeep and tidiness of the main reception area
• Dealing with and signing for deliveries and locating the correct department to distribute to
• Liaising with other internal departments and passing on enquiries and messages as required
• General administrative duties

The ideal candidate will have excellent communication and customer service skills, be IT literate and have a strong telephone manner.

 

This is a temporary position, paying £7.50 per hour.

I this sounds like the perfect role for you, apply today!

 

 

 

 

Reference: 216394

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Receptionist

Full-time Receptionist required for our client based in Avonmouth. This is a vital role and one that the company rely on heavily to ensure all visitors are welcomed in a professional and courteous manor. The working week is Monday to Friday, 9am-5pm.

The post holder will be expected to perform general administrative duties and to provide administrative assistance to the Office Manager and Accounts Manager.

 

Main duties and responsibilities:

• Answering the telephone, taking messages and passing on details in an accurate and timely fashion, screening phone calls.
• Supporting departmental managers
• Taking responsibility for the upkeep and tidiness of the main reception area
• Dealing with and signing for deliveries and locating the correct department to distribute to
• Liaising with other internal departments and passing on enquiries and messages as required
• Meet and greet visitors.
• Filing, Photocopying and scanning documents.
• Keeping accurate and up to date records.
• Maintain and order stationery.
• Send out invoices.
• Manage stationery stock.
• Providing refreshments and organising meetings rooms.
• Undertake any other tasks/duties as required.

Skills required:
• Excellent customer service.
• Friendly and polite
• Ability to prioritise and organise busy work load.
• Excellent verbal and written communication skills.
• Computer literate.
• Good administration skills.
• Proficient in Microsoft office programs.
• Attention to detail.
• Hold a valid driving licence.

 

This is a permanent position, with a salary of £16,500 per annum.

I this sounds like the perfect role for you, apply today!

 

 

 

 

Reference: 216393

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Our client based in North Bristol is currently looking for an Import/Export Assistant for an immediate start!

 

Salary: £26,000 per annum

 

The Role:

You will ultimately be responsible for meeting customer requirements for the safe and efficient transport of their cargo whilst remaining in accordance with company operational procedures and statutory requirements.

Other responsibilities will include:
• Ensuring that legislative compliance is achieved in all areas
• Making sure that the company operates within operational procedures
• Arranging hauliers for transport cargo
• Confirming the availability of equipment and agreeing prices where no previous tariff exists to maximise cost effectiveness

 

Candidate Specification:

The ideal candidate must be able to communicate effectively with a keen eye for detail, noticing and reporting any discrepancies that may arise; you should be a self-starter with a high level of initiative.
Ideally you will have two years’ experience in a similar role and experience in importing/exporting. You must have good computer skills and be good at communicating at all levels.

This is a great opportunity, apply today!

 

 

 

 

Reference: 216392

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Operations Assistant

Our wonderful client based in Bristol are seeking an Operations Administrator to join their expanding head office!

Reporting to: Operations Manager

 

Responsibilities within this role will include:
• Assisting with systems training and development and the production of project plans for new acquisitions and projects
• Assisting with a variety of operations and practice administration requirements including ensuring a smooth transition for businesses that join the organisation
• Identify and manage potential risk areas that may arise in the operations and projects of the business
• Providing regular updates to the Operations Manager and Directors
• Systems integration and training, organising the upgrade of IT infrastructure and new user set up
• Liaising with third party suppliers as necessary
• Ad-hoc work as directed by senior management

 

Candidate Specification:
• Good customer service skills with the ability to build and maintain positive customer relationships
• Technologically ‘savvy’ - Confident IT user, especially Microsoft Office
• Ability to manage multiple priorities under pressure
• Strong eye for detail
• Excellent written and verbal communication skills when speaking to different people including clients, lawyers, support staff and suppliers

-Experience of some administration is important, and ideally some project based administration, however they are able to be flexible with experience for the right person!

 

The Benefits:
• 20 days plus bank holidays and car parking
• The Location: Clifton, Bristol (no car parking)
• The Hours: Monday – Friday 9am – 5pm

If this sounds like the perfect role for you, apply today!

 

 

 

Reference: 216391

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Property Coordinator

Our client based in north Bristol are seeking a full time permanent Property Administrator to join their team!

Salary: £17-22k

 

Duties will include:
• First point of contact for all calls
• Arrange valuable viewing appointments
• First point of contact when somebody enters the office
• Updating company database and website and ensuring all information is correct
• Dealing with all incoming post
• Delivering standing orders
• Dealing with property lets i.e. tenants filling in forms, asking re issues, putting information onto the system, receipting fees etc
• Assisting with move-ins
• Ordering stationary supplies for the office

 

Candidate specification:
• Confident and polite phone manner
• Ability to use own initiative
• Ability to multitask and prioritise workload accordingly
• Great communication ability, both verbal and written

 

A confident and outgoing personality with strong communication skills are vital for this role as you will be dealing with people from all walks of life. If this sounds like the perfect job for you, apply today!

 

 

Reference: 216390

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Business Executive

An exciting opportunity for an ambitious, self-motivated person to work as an account manager within a thriving and expanding company based in North Bristol.

 

Responsibilities will include:
• Creating and developing new and existing business relationships
• Recording data accurately on client databases
• Processing sales orders
• Ensuring all administration is completed to support sales orders and timely order dispatch
• Advising clients on forthcoming product developments and special promotions
• Making quick and accurate cost calculations and providing customers with quotations
• Following up on sales enquiries using appropriate methods

 

The ideal candidate will:
• Be team focused
• Be highly motivated and driven
• Be able to work well under pressure
• Have excellent communication skills
• Enjoy a vibrant working environment

 

This role is all about attitude and wanting to do well. Great incentives and a fun working environment! If it sounds like the perfect role for you, apply today!

 

 

Reference: 216389

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Customer Service Advisor

Our expanding client based in North Bristol is seeking an experienced customer service advisor!

 

Duties Include working in a small team dealing with all day to day tasks such as:
• Ordering
• Sales/customer service
• Liaising with customers, warehouse staff and all other departments to ensure the smooth running of orders
• Forwarding delivery paper work to the correct department
• Dealing with queries and complaints
• Liaising with other departments regarding returns and replacements for faulty items
• Organising for products to be sent out in a timely manner

 

The successful candidate for this role must have:
• Confident and enthusiastic telephone manner in order to build and maintain business relationships with clients
• Have a strong attention to detail
• Ability to multi-task
• Remain calm and efficient when under pressure
• Be a keen team player but equally confident when working on own initiative
• Experience in a similar role would be advantageous but not essential

 

This is a fantastic opportunity to work for an expanding and highly successful company, if it sounds like the perfect role for you, apply today!

 

Reference: 216388

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Our client covers all aspects of Commercial Property located throughout the UK with specialist knowledge of the retail property market nationwide and the South West Commercial Property market.

They have a position available immediately in their Bristol Office for an experienced Purchase ledger clerk with a minimum of one year’s experience.
The successful candidate is expected to be well presented, a good communicator, self-motivated and have a good eye for detail.

 

Key Responsibilities:
• Receiving all incoming purchase invoices
• Stamp, code and pass invoices for authorisation
• Receive authorised invoices and enter on purchase ledger
• Generate payables reports and batch with relevant invoices
• Check funding
• Obtain authorisation for cheque / BACS payment runs
• Produce computer generated cheques
• Send out cheques and remittance
• Deal with all supplier queries & account reconciliations
• Provide holiday cover for the sales ledger & filing clerk and assist at peak times

 

Skills and Experience:
• Good attitude
• Hard working, reliable, honest, polite, co-operative
• Numerate
• Good attention to detail
• Accurate
• Willing to learn
• Able to work as a part of a team
• Computer literate (MS programs)

 

What they can offer you:
• Competitive Salary
• Transparent bonus scheme
• 25 days annual leave, plus bank holidays
• Auto enrolment Pension Scheme
• Life Insurance
• Childcare vouchers
• Flexible benefits including health cash plan and retail discounts
• Professional Subscription/fees
• Continuing professional development

If this sounds like the perfect role for you, apply today!

 

Reference: 216387

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Internal Sales & Account Manager

Our client has a new requirement for a new Internal Sales & Account Manager within their small but busy office in the Clevedon area!

 

Key Duties Would Include: General proactive sales (30% of the overall time)
• Outbound sales
• Account management
• Dealing with customer queries
• Recording sales activity
• Supporting external sales personnel
• Handling incoming customer calls
• Sending quotes to customer
• Helping customers with stock information
• General office admin i.e. supporting colleagues as and when needed

Skills Required:
• Internal sales background preferred
• Account Management experience
• Knowledge of SAGE preferred, but not essential
• Ability to work in a busy environment
• Ability to work on own initiative
• Good knowledge of general office administration

Additional Information:
Working hours: 9-5
Holiday: 20 days
Pension & Health care available
Salary depending on experience. Circa £18-£25k + bonus
Full training will be provided.

 

If this sounds like the perfect role for you, apply today!

 

Reference: 216386

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