Property Manager

We are seeking an enthusiastic and customer focused Property Manager to join our client’s successful property company in Bristol. The role will involve working as part of a small team and you will be responsible for liaising with tenants and landlords about maintenance issues for the managed portfolio. The role will require the successful candidate to oversee and ensure the smooth running of the growing portfolio as well as managing the Property Management Team.

Other duties include:
• Organisation of safety certificates
• Relationship building with tenants and landlords
• Reactive maintenance
• Property inspections

Candidate Specification:
• Thrive on keeping busy and enjoy working under pressure
• Property management experience or experience of dealing with general public in face to face in a customer service role
• Have excellent telephone manner
• Have great negotiation skills
• Have a meticulous attention to detail
• Have an outgoing personality with a passion for customer service

Additional Information:
• Basic salary of £20,000-£22,000k
• Hours: Full time (Monday-Friday only) 37.5 hours pw
• Great company culture and values

This is a great opportunity for a confident, experienced and motivated candidate, apply today!

Reference: 216885

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Credit Management Clerk

We are seeking a numerate and customer focused Credit Management Clerk to join our clients expanding team in Bristol on a full time, permanent basis.

Location: Bristol
Salary: £22,808k + Monthly bonus
Contract: Full time, permanent

Overall Objectives:

• To ensure timely collection of cash receipts due from debtors.
• To ensure customers invoice queries are resolved in line with our credit policy and department SLA’s.
• To ensure that Credit Management procedures are maintained to a standard of excellence.

Key Tasks/Areas of Responsibility:

• Ensure debt is collected in line with procedure and monthly set targets
• Manage defaulting debtors to conclusion including suspension of services and preparation to legal action
• Take card payments over the telephone
• Month end cash forecasting
• Review with Team Leader daily/ weekly on outstanding balances and queries
• To record all communication with customers on the correct systems and ensure that system is maintained accurately
• Manage returned invoices sent by email and update systems with the correct contact details
• To investigate all invoice queries received and for necessary credit notes to be raised
• To notify customers of credit rejections
• Maintain call quality SLA of 80%
• To liaise with the Team Leaders, Managers, Sales and Depots on all issues of Credit Management

If you are numerate, target driven and enjoy delivering fantastic customer service and have experience within an office environment involving similar skills then please submit your CV today!

Reference: 216881

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Team Leader

Team Leader

We have an exciting opportunity to work for a highly successful company in Bristol. They are seeking someone who has a customer service focus and can manage a small team of 7 staff ensuring that they are always performing to the highest level

Location: Bristol

Salary: Up to £30k

Contract: Full time, permanent

MAIN DUTIES

  • • Providing the first line of management support to the team, resolving issues
  • • Leading weekly meetings
    • Monitoring the team’s workload
    • Ensuring the sales support inbox is regularly checked and the work is fairly distributed
    • Lead appraisals, analyse training requirements, assist with recruitment
    • Regularly review practises in order to improve the methods of working

 

SKILLS REQUIRED

  • • Highly motivated, well organised who can multi-task
    • Management experience from within operations or travel
    • Work well under pressure
    • Degree educated 
    • Experience of living or working in Asia

This is a fantastic opportunity to join a highly successful company with great career prospects – submit your CV today!

 

Reference: 216880

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Facilities Manager

Working for our niche client based in lovely offices in the city centre,  this is a role that could afford an immediate start.

Location: Bristol

Salary: Up to £26.5k

Contract: Full time, permanent

MAIN DUTIES

Manage the office administration team

Look after the reception area

Manage risk assessments, fire safety surveys, PAT and H & S processes

Manage equipment maintenance

Responsible for car parking

Manage the provision of secretarial services to the management team

Book work travel for senior staff

Manage facilities and stock

Liaise with police, fire and council as is required

Liaise with the landlord and local industry initiatives

 

SKILLS REQUIRED

Previous facilities experience

Experience of team management

Able to analyse and develop systems and processes

Panning and organisational skills

A good knowledge of Microsoft Office Products

An effective communicator

Keen to develop individual and team capability

A varied role that ensures the safe running of the office.  Enthusiasm, and a friendly and professional approach are essential.

Reference: 216879

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Property Manager

Our successful Client is seeking a Property Manager to join their award winning, energetic and expanding team in Bristol.

 

The Role:
The role will involve managing a small team who are responsible for liaising with tenants and landlords about maintenance issues for the managed portfolio. The role will require the successful candidate to oversee and ensure the smooth running of the growing portfolio as well as managing the Property Management Team. Other duties include:

• Organisation of safety certificates
• Relationship building with tenants and landlords
• Reactive maintenance
• Property inspections

Candidate Specification:
• Thrive on keeping busy and enjoy working under pressure
• Property management experience or experience of dealing with general public in face to face customer service role
• Have excellent telephone manner
• Have great negotiation skills
• Have a meticulous attention to detail
• Have an outgoing personality with a passion for customer service

Additional Information:
• Basic salary of £22K with a realistic OTE £27k
• Monday to Friday 8.45am-6.00pm (one 6:30pm finish per week) & 1 in 4 Saturday’s 9am- 4pm (with lieu day in the week)
• Own car required with mileage paid – there will also be access to a company pool car
• 25 Days annual leave + bank holidays
• Great company culture and values
• Plenty of first-class training and development resources
• The opportunity to learn from a lively, highly-skilled team
• Start Date: ASAP
• Office: Bristol

This is a great opportunity for a confident, experienced and motivated candidate, apply today!

Reference: 216800

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