We are seeking a numerate and customer focused Credit Management Clerk to join our clients expanding team in Bristol on a full time, temp-to-perm basis.

Location: Bristol
Salary: £22,809.59 + 10% monthly bonus
Contract: Full time, temp-to-perm

Overall Objectives:

• To ensure timely collection of cash receipts due from debtors.
• To ensure customers invoice queries are resolved in line with our credit policy and department SLA’s.
• To ensure that Credit Management procedures are maintained to a standard of excellence.

Key Tasks/Areas of Responsibility:

• Ensure debt is collected in line with procedure and monthly set targets
• Manage defaulting debtors to conclusion including suspension of services and preparation to legal action
• Take card payments over the telephone
• Month end cash forecasting
• Review with Team Leader daily/ weekly on outstanding balances and queries
• To record all communication with customers on the correct systems and ensure that system is maintained accurately
• Manage returned invoices sent by email and update systems with the correct contact details
• To investigate all invoice queries received and for necessary credit notes to be raised
• To notify customers of credit rejections
• Maintain call quality SLA of 80%
• To liaise with the Team Leaders, Managers, Sales and Depots on all issues of Credit Management

If you are numerate, target driven and enjoy delivering fantastic customer service and have experience within an office environment involving similar skills then please submit your CV today!

Reference: 216911

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Due to expansion our successful client is seeking an experienced Administrator to join them on a full-time permanent basis as a Senior Administrator/PA.

Hours: Monday to Friday 9 am - 5 pm (flexible start/finish time can be agreed)
Salary: £20,000 - £24,000K per year depending on experience
Location: Bristol (free parking)

This is a varied role, with duties including:
• Answering phone calls, responding to queries and taking messages
• Managing bills for suppliers and clients
• Diary management for the MD
• Email/inbox management for the MD
• Bank reconciliation (using Xero)
• Coordinating commission work for approved suppliers (for example: sending a survey to the Architect for them to make the architectural drawings)
• Following instructions to purchase materials from known suppliers
• Maintaining computer systems
• Researching tradespeople on the internet and booking them in for interviews with MD
• Researching new material suppliers on the internet

The successful candidate for this role must be able to take the lead with all secretarial, PA and administration support for the Managing Director, demonstrate their ability to take responsibility and ownership, provide an efficient and high-quality service and possess strong verbal and written communication skills. You must be highly organised, able to manage tasks effectively, able to work independently, act on your own initiative and hit the ground running.

Benefits:
• 28 days holidays
• Competitive salary
• Friendly working environment
• Opportunity to be part of an international growing brand

If you are seeking your next varied and rewarding role, please submit your CV today! Immediate start for the right candidate.

Reference: 216899

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